Mailing List Studio - Pesaro System ®

In this section, you will find answers to frequently asked questions. We divided the section into categories to better seek answers you need.
This page is continuously updated. Periodically are added frequently asked questions.

Click on the categories to go to the section and then click on domende to see the answers.

Categories:

   • Install
   • Mailing Manager
   • Messages Editor
   • Account
   • Sending messages
   • Updates
   • Payments and versions

Questions for category "Install"

•	Things to do before you install...

»	Remember to close all active applications.

•	During installation on error... How should I do?

»	Skip and continue with the installation. These errors can occur if other applications using the same components that Mailing List Studio is trying to install.

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Questions for category "Mailing Manager"

•	As you enter a new group?

»	Click the right mouse button and select "New group in the this level"

•	Copying a group...

»	Click the right mouse button and select "Copy group in the same level"

•	Eliminate a group...

»	Click the right mouse button and select "Delete group"

•	You can move a group?

»	Yes, just drag it into another group or in the root folder.

•	How do I get rid of the double recipient?

»	Click the right mouse button in the root group (Mailing Database) and select "Delete recipients double in the database"

•	Can I import mailing list from other database?

»	Yes, in the section "Guide Video" site there is a movie that will show how to import the mailing list from Microsoft Access, Microsof Excel, Microsoft Outlook, Outlook Express, and text files.

•	Can I save the complete database?

»	Simply click on "Save Mailing List" on the toolbar.

•	What format should have the text files that I want to import?

The text file to be imported must include a row for each recipient. Each line can be divided into several camps by a separator, for example:
It is very important that all lines have the same number of fields and that all fields retain the same positions. Example of a text file:
nome1;email1@domain.it;ragione sociale1; indirizzo1
nome2;email2@domain.it;ragione sociale2; indirizzo2
nome xxx;email.xxxx@domain.it;ragione sociale xxxx; indirizzo xxxx

•	Do I have to import data from a source not between import duties Mailing List Studio. Can you help me?

»	Absolutely. Contact us directly by email. Check with the data structure in its possession and try to importargliela on Mailing List Studio. This service is offered free of charge by PESARO SYSTEM.

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Questions for category "Messages Editor"

•	When I write messages wrap (ENTER) I miss a line. You can only go at the head of one?

»	Yes, you can simply by pressing the Shift + Enter. Unless you press the shift key jumps the editor inserts a row because the html tags < P >.

•	As you open a message already saved?

»	Is it possible to open a message with a simple double click on the file saved. Or the editor messages from the "File" menu, select "Open message" and select the file you want to open.

•	Can I save the text (like the signature) for not having to continually rewrite?

»	You can use the Memory. In Message Editor window is a "Memory", click with right can add, edit and delete all the texts he wants.

•	As a Memory amount saved on the text of the message?

»	Simply dragging the window of Memory on the body of the message.

•	It is possible to modify the HTML messages?

Yes, the TAB "Origin". This feature is convenient for those who know HTML. I remember that the scripts do not work on the code for HTML Mail Message and very often the MUA refuse or blocking the message before it read. You should not include script for a correct reading of the message from the recipient.

•	I can create personalized messages for each recipient?

YES, you can do so thanks to dynamic variables.
On toolbar icon found in the mail with a heading. By clicking on a menu appears with all the variables within that you can use in the message. For example, if entered :::ragsoc::: in the message sent when the software will change the variable with the name of the recipient.
Thanks to the dynamic variables can be sent to each recipient their personalized message, as follows: "Dear Mr. . Whites" or "Dear Comunication spa" instead of "Dear Customer" or "Dear Company". Each value this to registry recipients can be used to create customized messages.

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Questions for category "Account"

•	You can import Accout other applications?

»	Yes, currently can be imported from Outlook Express, Microsoft Outlook 2000 and Windows Mail. We are working to add other functions to import Accounts from Otulook 2003/2007.

•	As you set up an account?

An account is the sender sends mail. The settings must be correct in order to send messages to recipients. The settings are the same account that you set on Outlook Express or Outlook 2000/2003/2007 or any other mail program that uses SMTP server. Ask your Internet content provider settings of your account SMTP.

•	You can send messages without using SMTP server?

»	Yes, you can set the account without SMTP Server. Mailing List Studio automatically try the server of the recipient without passing through the sender. This will improve the speed of delivery but does not guarantee the smooth delivery to the consignee.

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Questions for category "Sending messages"

•	Why when sending any message is sent?

First check that the Internet is connected. Then check the settings dell'Account sender, the most often are the cause of an item completely invalid. Finally check that no Antivirus, Firewall or other hardware and software that does not prevent a Mailing List Study to reach the server.
If even after sending these checks is always zero, please send a ticking the flag "Create File for help" and send us by email at this address: info@mailingliststudio.net

•	Sometimes many messages are sent, how can resubmit the messages go through?

»	At the end sending Mailing List Studio leaves selected all unsent messages. You just repeat sending simply clicking on the button "Send messages".

•	What is the check "Create File for assistance?

»	Need to check for the communications software running with the server. Thanks to that file are correct head and all settings for a correct delivery with your Account.

•	What is the check "Do not send more than XX email every XX minute."?

»	Some SMTP server using a temporary stop sending SPAM. Most of the time, this control is to limit the deployment of 50 email every 5 minutes. You should set fewer limit allowed by your SMTP server to avoid blocking for SPAM.

•	What is the 'Pause'?

The "Pause" is the time that Mailing List Studio waits between email and the other. This temporary closure is needed to not overload the SMTP server you are using. A Server overload could refuse connections until they get rid of accumulated traffic. This could cause the failure of many messages. It is advisable to leave a break of 0.5 seconds between email and the other.

•	What does the field "timeout"?

The timeout is the maximum waiting time. If you send SMTP Server is not responding Mailing List Studio monitor not stopping over at the time set the timeout, in which case go to the next message. This control will prevent the firm sending a message for too long and do not slow down or completely stop sending.

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Questions for category "Updates"

•	I have a license old Mailing List Studio but I did not update the code to switch to the new version. How can I do?

»	Get your code update at info@mailingliststudio.net. After verifying the authenticity of its data will be sent via email.

•	Preparing must make a copy of my database?

»	Not necessarily. During the update Mailing List Studio not erase the existing data.

•	I want to buy a license Mailing List Studio. The next releases free?

»	YES, all subsequent releases are free. For example, if one buys version 3.x.xxxx entitled to all updates for version 3. If you have previously purchased a version 2.x.xxxx can still buy the upgrade to version 3 (a reduced price) and take advantage of any release of version 3.

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Questions for category "Payments and versions"

•

How much?

»	All prices are available on your purchase of the product. Click here to see prices of the product. If you already have a license Mailing List Studio and you are interested in the price for upgrading click here.

•	The license has purchased a time limit or cost is unatantum?

»	All licenses Mailing List Studio have cost unatantum (pay once) and not have deadlines.

•	The email I send you pay? I have a ceiling of items with a license?

»	NO, e-mails are sent free of charge. The only cost is the software license. There are no limits sending once purchased the license can send email how many want without paying any additional cost.

•	What is the difference between the Single License and Multi License?

Unlike Single License, which provides for the installation and use by a single user, the Multi License allows you to install and use the software on an unlimited number of PC and users (all of the same company). Both versions have the same functionality, but can install the License Single in a single PC can share the database with other places. While the Multi License has a total share to be able to use the database as a group mailing list.
In practice Multi License allows you to work in two ways: first, with multiple locations all linked to the same database, the second, with multiple locations each with its own database, as if they were more licenses Single working individually.

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